Our expertise in shopping centers

Shopping centers are strategic spaces for the attractiveness and dynamism of cities. INDIGO designs and operates tailor-made, welcoming parking spaces for an optimal customer experience.

Parking, a dynamic driver for shopping centers

Accessible, welcoming car parks

As both the first and last point of contact for visitors, shopping center car parks play a key role in the overall perception of customers. INDIGO offers customized contracts incorporating a wide range of features:

  • Parking space guidance,
  • Installation of interactive information terminals,
  • Customer recognition by license plate recognition,
  • Enhance parking time with additional services (car wash, repair, parcel relay, etc.),
  • Development of payment facilities with brand-specific cards,
  • Valet parking.

We also design premium zones with differentiated pricing policies to ensure optimum vehicle rotation.

Developing the economic dynamism of shopping centers

INDIGO works alongside shopping centers to help build loyalty among their increasingly demanding customers. We develop digitalized discount offers in partnership with retailers, design joint sales and advertising campaigns, and adapt our opening hours to suit the campaigns.

Shopping center parking is more than just a point of entry and exit for consumers. It’s a real driving force that plays a full part in the dynamics and commercial strategy of its location.

Thiago Piovesan

Director, INDIGO Brazil

Training qualified teams to serve customers

Trained to meet all customer requirements, our teams are highly responsive and can handle peak periods. We offer digital prepayment and reservation services, as well as a remote fleet management solution, guaranteeing assistance throughout the customer journey, thanks to our control and remote operation center.

Intelligent parking for airports

Conceived as mobility hubs with the aim of offering an ever smoother and more optimized travel experience, INDIGO manages over 80,000 airport car park spaces worldwide.