Intelligent parking for airports

Conceived as mobility hubs, INDIGO manages more than 80,000 airport car park spaces worldwide.

Streamlining the passenger journey

As a mobility facilitator, INDIGO integrates parking into the overall travel experience. Thanks to the Indigo Neo digital platform, car parks can be reserved in advance. On site, clear signage and a 3D map guide customers to their vehicle.

Last but not least, INDIGO has a remote control center to assist passengers 24/7. An operator can analyze the situation and intervene from the national center, for optimum service.

Parking, a key link in customer satisfaction

Shuttles and valet parking, car washes, customer service ambassadors, luggage cart management… INDIGO offers complementary services and cross-booking offers. The objective? Continuously improve passenger satisfaction at airports.

Adapting parking to traffic flow

In Canada and Brazil, INDIGO helps airports manage passenger flows by collecting traffic data and modeling it using digital solutions. This in-depth knowledge of the business enables us to:

  • Maximize occupancy rates and parking revenues,
  • Offer better customer service,
  • Proactively adapt staff presence to flight plans,
  • Ensure uninterrupted service in the event of late arrivals or exceptional peak periods

In Canada and Brazil, by analyzing data from the operation of the airport car parks we manage, we can anticipate needs and flows, personalize user paths and thus optimize both the customer experience and airport revenues.

Agathe Vigne

Director, Americas zone

Adapting parking to traffic flow

INDIGO offers valet parking services in Canada and Brazil. Courtesy, excellence and prestige are the three watchwords that guide our staff.

Revenue management

Our parking revenue management solution combines predictive analysis, interactive dashboards and dynamic pricing to optimize performance, adapt offers in real time and offer users customized services at the best price.