Privacy Policy Switzerland

1. Introduction

The present privacy and personal data protection policy (hereinafter the “Policy”) describes the rules applicable to information processed by the Indigo Group through INDIGO GROUP, a limited company with capital of 2,100,784 Euros, whose registered office is at The Curve building – 48-50 avenue du General de Gaulle – 92800 Puteaux, registered in the Nanterre Trade and Companies Register under number 800 348 146, or its affiliates, owners or holders of contracts to operate parking lots (hereinafter together referred to as “Indigo” or the “Company”), in its capacity as data controller.

Use of the www.park-indigo.ch website (hereinafter referred to as the “Site”) requires acceptance by the user (hereinafter referred to as the “User”), in addition to the present Privacy Policy, of the General Conditions of Use (hereinafter referred to as the “GCU”).

This Policy (together with our TOS and any other documents referred to herein) sets out the way in which we process personal data collected by the Company. The User is invited to read this Policy carefully in order to know and understand our practices regarding the processing of the User’s personal data by the Company.

The Company complies with all applicable regulations on the protection of personal data, in particular the General Data Protection Regulation no. 2016/679 of April 27, 2016 (RGPD), the “Informatique et Libertés” law no. 78-17 of January 6, 1978 amended in particular by law no. 2018-493 of June 20, 2018 and Ordinance no. 218-1125 of November 12, 2018, as well as the “pour la confiance dans l’économie numérique” law no. 2004-575 of June 21, 2004.

The Company has appointed a Personal Data Protection Officer who is responsible for exercising your rights in accordance with the aforementioned regulations.

If the User disagrees with any of the terms of this Policy, he/she is free to stop using the Site, but may also contact the Data Protection Officer at dpo.fr@group-indigo.com in order to exercise his/her rights as defined in article 4.

2. Glossary

Cookies : A cookie is a small text file containing information that is deposited on the User’s computer or mobile device when he/she consults a website or mobile application; cookies are used in particular to recognize the User’s terminal when he/she accesses a previously visited website or application again.

Personal Data or Data: means any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity. Thus, the data collected by the Company may include your strictly personal data, insofar as they enable you to be identified as a particular person. On the other hand, certain data do not enable us to identify you directly, such as your browsing data (type of browser, terminal and operating system, path followed on the Site, etc.), but are nevertheless considered Personal Data because they are attached to and/or can be attached to data that is strictly personal to you.

Specific Rights: refers to the rights granted to the User by the Personal Data Regulations and described in article 4.

Partners: Refers to all parties involved in the execution of a Service or commercial provision.

Personal Data Regulations: refers to all applicable regulations concerning the protection of personal data, in particular the General Data Protection Regulation, no. 2016/679 of April 27, 2016, the “Informatique et Libertés” law no. 78-17 of January 6, 1978 amended in particular by law no. 2018-493 of June 20, 2018, the “pour la confiance dans l’économie numérique” law no. 2004-575 of June 21, 2004 and Ordinance no. 2018-1125 of December 12, 2018.

RGPD : refers to the General Data Protection Regulation n°2016/679 of April 27, 2016 applicable since May 25, 2018.

Social Networks: refers to the social networks on which we are present, namely : Twitter, LinkedIn, Instagram, Vimeo.

Services: refers to the services offered by the Company and available on the Site.

Site: refers to the Internet site published by the Company and available at the following address: group-indigo.com/.

Terminal: refers to the hardware equipment (computer, smartphone, tablet, etc.) that you use to consult or view the Site.

3. Protection of your Personal Data

3.1 What Personal Data do we collect?

We may collect the following information about you:

3.1.1 Data that you voluntarily communicate to us as part of our Services

The compulsory or optional nature of the data you provide is indicated at the time of collection by an asterisk.

Request made via a contact form

We collect the Data that you voluntarily declare to us from a collection form on the Site, prior to or as part of the execution of the Services, such as :

  • Last name, First name
  • Function
  • Phone number
  • Email address
  • Company name
  • Country

Request made as part of an online application

We collect the Data that you voluntarily declare to us from a collection form on the Site, prior to or as part of the execution of the Services, such as :

  • Last name, First name
  • Phone number
  • Email address
  • Postal address
  • Curriculum Vitae
  • Cover letter
  • Country

The purpose of processing the personal data collected on this form is to manage requests sent to Indigo via the contact form. The legal basis for processing personal data is Indigo’s legitimate interest in responding to requests for information. This personal data is kept for up to 3 years from the last contact with the end customer. Concerning recordings of your telephone calls received or made, the calls we record are kept for 3 (three) months from their occurrence.

3.1.2 Data we collect automatically when you use our Services

We collect and store usage data when you access (or otherwise use) our Services, including our Site. In particular, we carry out audience measurement, with which we measure, for example, the number of pages viewed, the number of visits to our Site, as well as the activity of visitors on the Site, and their frequency of return. To this end, cookies may be used and/or deposited, which record and/or read files on your Terminal in order to collect and process information relating to your interaction with our Services, and in particular your browsing and behavior on the Site. For more details on the cookies used, please refer to article 6 of this Policy.

We may also collect technical data about your Internet connection, your browser and your devices (including the IP address of your Terminal).

3.2 Who are the recipients of Personal Data?

We may communicate your Personal Data to employees of the INDIGO group and/or duly authorized service providers and subcontractors. When Data is communicated to subcontractors, we ensure that they present sufficient guarantees as to the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the Personal Data Regulations and guarantees the protection of the rights of the persons concerned.

In accordance with applicable legislation and subject to your express prior consent where required, we may aggregate your Data and may then send to our commercial partners all or part of your Personal Data as well as the information collected via cookies, these partners being likely to use your Data for their own purposes and in particular for commercial purposes and/or direct advertising.

Subject to your express prior consent, we may also pass on your Personal Data to business partners, who may use it for their own purposes, in particular for commercial purposes and/or direct advertising.

If the User wishes to access the Site via a connection service provided by our commercial partners, their confidentiality policies are also enforceable against you. The Company has no control over the collection or processing of data by our commercial partners on their own sites.

In the event that our company or all or part of its assets are acquired by a third party, any data in our possession will be transferred to the new owner.

Finally, we may be legally obliged to disclose your Personal Data to the competent authorities, in particular in the context of legal proceedings or by order of a public authority.

3.3 Transfer of your Personal Data

As part of the Services and, more generally, when we process Personal Data, we may transfer some of your Data to third parties in a secure manner. In particular, for the purposes defined above, this Data may be transferred to companies located in countries outside the European Union. We undertake to implement all appropriate guarantees to ensure the security of such transfers.

Consequently, you are informed that for the purposes mentioned above, your Data may be transferred outside the European Union (excluding Data processed by means of Cookies, as defined in article 9 of this Policy). Please note that INDIGO may transfer Your Personal Data outside the European Union, provided that before transferring it, INDIGO has verified that entities outside the European Union, including INDIGO Companies, offer an adequate level of protection in accordance with European legislation.

We assure you that we take appropriate measures and guarantees to maintain an optimal level of confidentiality and security of your Data in the context of such transfers, in particular by requiring that all our subcontractors and service providers implement all appropriate technical and organizational measures, on an ongoing basis, to secure the Data processed and thus ensure them the same level of protection as that required by the Personal Data Regulations.

4. Your rights

4.1 What are your rights?

In accordance with the Personal Data Regulations in force, you have the following Specific Rights:

  • Right to withdraw consent at any time (Article 13-2c of the RGPD);
  • “Right of access” to your Data (Article 15 of the RGPD);
  • “Right of rectification” (Article 16 of the GDPR) or completeness of your Data;
  • “Right to erasure (”right to be forgotten”)” of your Data (Article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited ;
  • “Right to limit the processing” of your Data (Article 18 of the RGPD);
  • Obligation to be notified in the event of rectification or deletion of your Data, or limitation of processing (Article 19 of the RGPD);
  • “Right to portability” of Data provided by you, where such Data is subject to automated processing based on their consent or on a contract (Article 20 of the RGPD) ;
  • “Right to object” to the processing of your Data (Article 21 of the RGPD);
  • The right to define the fate of your data after your death and to choose the third party that you have previously designated to whom we should communicate (or not) your Data (article 40-1 of the Data Protection Act).

In any event, when processing your Data, we take all reasonable steps to ensure that your Personal Data is accurate and relevant to the purposes for which we process it.

4.2 How to exercise your rights

If you would like further information about the processing of your Personal Data, or if you wish to exercise any of your rights as set out in 4.1 above, you may contact us at any time to make your request:

  • in writing to the following address

INDIGO GROUP – DPO – Immeuble the Curve, 48-50 Avenue du General de Gaulle – 92800 – Puteaux – France

As part of your request, you will simply have to prove your identity in a precise manner by providing us with a copy of an identity document (identity card or passport). Requests for the deletion of Personal Data will be subject to the obligations imposed on us by law, in particular as regards the retention or archiving of documents.

Finally, you may at any time lodge a complaint with the supervisory authorities, specifically in France with the CNIL(https://www.cnil.fr/fr/plaintes).

Social networking

We are of course present on Social Networks, and in particular have our dedicated pages on LinkedIn, Instagram and Twitter.

We remind you that access to these Social Networks requires your acceptance of their contractual conditions, which include provisions relating to the Personal Data Regulations for processing carried out by them.

To learn more about the protection of your Personal Data when browsing these Social Networks, we invite you to consult their respective privacy policies, available at the links below:

 

6. Cookies

A cookie is a small text file containing information which is deposited on your terminal when you consult a website or mobile application; they are used in particular to recognize your terminal when it accesses a previously used website or application again. Cookies are often used to enable or improve the operation of sites, as well as to provide us with certain technical information.

We use cookies to improve your online experience and to better understand how you use the Site. Cookies also enable us to better target online advertising to your interests.

Cookies may be stored on your terminal for varying periods of time. Some cookies are “session cookies”, meaning that they are only present as long as your browser is open. They are automatically deleted when you close your browser. Some cookies are “permanent cookies”, which means that they are retained when you close your browser. These cookies enable us to recognize your Terminal when you open your browser to browse our Site again.

6.1 What are cookies used for on our Site?

6.1.1 The cookies we issue

Subject to your settings, when you connect to our Site, we may install various Cookies on your Terminal.

These are :

  • Necessary cookies”: these are essential to provide you with the Services available on our Site and to use some of their functionalities, in particular to access certain secure areas (Personal Account). Without these cookies, the tools required to meet the needs of the Service (creation of and access to Personal Account, registration of bank details) could not be provided.
  • technical cookies”: these are used throughout your browsing experience, to facilitate navigation and perform certain functions. They enable us, for example, during the period of validity of the Cookie concerned, to memorize the answers entered in a form, to recognize the browser of your Terminal, or even your preferences with regard to the language or presentation of our Site.

The cookies we issue are used for the purposes described in article 3.3 of this Policy, subject to the settings made by you, which result from the parameters of the browser software used when you visit our Site.

Your consent to the various cookies placed on our Site is valid for a maximum of thirteen (13) months. Once the thirteen (13) months have expired, we will ask for your consent again when you connect to our Site. You can also manage your cookies at any time by clicking here.

6.1.2 Cookies issued by our Partners

Due to third-party applications integrated into our Site, certain Cookies may be issued by our Partners, enabling them, during the period of validity of their Cookies, to collect browsing information relating to browsers consulting our Site.

These are :

  • Third-party or social network integration cookies: these cookies are used to integrate third-party functionalities on our Site. Cookies in this category may be set by third parties and include, but are not limited to, cookies set by social networks.

You can prevent the collection of information about you via these third-party cookies at any time by clicking on the corresponding links (see “Your choices concerning cookies” below).

The issue and use of Cookies by these Partners are subject to their own privacy protection policies. We inform you of the purpose of the cookies we are aware of and of the means available to you to make choices with regard to these cookies.

6.2 Your choices concerning cookies

You can choose whether or not to accept cookies. However, refusing cookies will not allow you to benefit from all of our Site’s functionalities.

You can define your preferences with regard to cookies using the cookie acceptance tool available on the Site “Managing your cookie preferences”, or by modifying your browser settings so that cookies from our Site cannot be placed on your Terminal. To do this, you must follow your browser’s instructions (generally available in the Help, Tools or Browser Edition sections):

Below you will find a list of the cookies we deposit on your device via our Site. By clicking on these links you will be redirected to the partners’ websites, their practices and the choices they offer you regarding cookies:

Necessary cookies
These cookies are essential for the correct use of the websites and their main functionalities, so they cannot be deactivated.
Name Supplier Purpose Expiration Type Link
__cf_bm Vimeo.com This cookie is used to distinguish robots from humans 1 day HTTP cookie https://vimeo.com/cookie_policy
_cfvuid Vimeo This cookie is used by Vimeo as part of their integrated services on websites. 24 months HTTP Cookie https://vimeo.com/cookie_policy

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our website. This service is provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

reCAPTCHA is used to check whether data entered on our website (e.g. on a contact form) has been entered by a user or by an automated program. To do this, reCAPTCHA analyzes the site visitor’s behavior according to various characteristics. This analysis starts automatically as soon as the website visitor enters the site. For the analysis, reCAPTCHA evaluates various pieces of information (for example, the IP address, the length of time the visitor has been on the website or the mouse movements made by the user). The data collected during the analysis will be transmitted to Google.

reCAPTCHA analyses take place completely in the background. Site visitors are not informed that such analysis is in progress.

Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.
For more information on Google reCAPTCHA and Google’s privacy policy, please visit the following links: https: //www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/ android.html

More information on cookies can be found on the CNIL website.

You can also access an online cookie management tool. This will enable you to manage the cookies placed on your electronic terminals. To do so, click on the following link: cookie manager.

7. Personal data of minors under the age of 16

The Services are intended for adult customers. Therefore, the Company does not intend to collect Personal Data from minors under the age of 16.

However, in the event that, without our knowledge, such Personal Data has been collected and processed without obtaining the authorization of the holder of parental responsibility for the minor in question, we will take all necessary steps to delete such Personal Data as soon as possible.

If you have parental responsibility for a minor under the age of 16 and are aware that we have collected and processed data concerning him or her, please contact us at: dpo.fr@group-indigo.com

8. Updating of the Privacy and Personal Data Protection Policy

The Company may update this Privacy Policy at any time. We advise you to consult this page regularly for any changes or updates to our Privacy Policy.

9. Contact

If you have any questions, comments or complaints about our Privacy Policy, please contact our Data Protection Officer :

  • INDIGO GROUP – DPO – Immeuble the curve, 48-50 avenue du General de Gaulle, 92800 PUTEAUX/LA DEFENSE.

 

Updated on March 18, 2025