Ethics and compliance

INDIGO has formalized its ethical rules and compliance principles in two key documents that apply to all its subsidiaries and their employees: the Code of Conduct and the Responsible Purchasing Charter.

The Group’s commitments and values have led us to put in place a demanding compliance program, including the implementation of obligations arising from the French law of December 9, 2016 on transparency, the fight against corruption and the modernization of economic life (Sapin II Law).

In addition to complying with legal and ethical requirements, our values lead us to promote a culture based on integrity and individual and collective responsibility.

The challenge is not only to prevent risks, particularly corruption, in order to avoid the negative effects of criminal, financial and reputational sanctions, but also to strengthen the confidence of its stakeholders, shareholders, employees, customers and partners….

For the Group, compliance and a culture of ethics are a guarantee of the long-term viability of its activities.

A code of conduct

In 2016, INDIGO formalized in a document the rules of good conduct that apply to all its employees. Available in all the languages used in our subsidiaries, this code of conduct sets out the principles of professional ethics that must – in all circumstances – inspire exemplary behavior on the part of Group employees. It is not intended to replace applicable laws and regulations, but rather to define attitudes and provide guidelines.

As part of its commitment to responsible governance and ethical conduct, INDIGO has drawn up and implemented a Code of Conduct, prefaced by the President of the Executive Board and intended to guide all employees, partners and stakeholders. This document reflects the Group’s fundamental values, such as integrity, transparency, respect for competition rules and the fight against corruption. It defines expected behavior, based on probity, loyalty, respect for dignity and individual rights, as well as prohibited practices. He is made available to all employees and appended to their employment contracts.

Anti-corruption principles, prevention of conflicts of interest, conduct with regard to gifts and invitations… A new version of our code of conduct and a whistleblower’s charter have been drawn up in line with the Sapin II law.

Code of conduct

A warning system

Business ethics and regulatory compliance are at the heart of INDIGO’s commitments. Since 2019, our employees have been able to report a violation of our business ethics rules via a mechanism described in the whistleblower charter.

To go even further, a dedicated platform and telephone hotline – accessible to everyone and in all the countries where we operate – were opened in 2024, to facilitate reporting and processing. This secure channel enables whistleblowers to denounce, confidentially or even anonymously, any act contrary to current regulations and our code of conduct, with the Group’s guarantee to the whistleblower of no reprisals. All reports are handled carefully, rigorously and impartially, in compliance with laws on confidentiality, data protection and whistle-blowing.

Our alert system contributes to a working environment that is consistent with our values of responsibility and commitment, respect and solidarity.

Alert System Procedure

A responsible purchasing charter

Since 2022, INDIGO has been a signatory of the United Nations Global Compact. Among the ten principles of this pact relating to human rights, labor standards, the environment and the fight against corruption, INDIGO contributes to sustainable development objectives on several themes:

  • Gender equality,
  • Decent work and economic growth,
  • Sustainable cities and communities,
  • Measures to combat climate change.

These principles are at the heart of our “Responsible Purchasing” charter. Business ethics, respect for the environment, compliance with international conventions on labor law and human rights… Our suppliers and service providers are committed to respecting it. Revised in 2021, it aims to integrate our approach to sustainable development into our suppliers’ CSR policies.

équipe INDIGO

Our ESG contributions

As a world leader in parking, individual mobility and city services, the INDIGO Group is committed to developing its activities in a sustainable and responsible manner.