CURBSIDE MANAGEMENT AND USER SERVICES

Pricing policy definition, collection, ticket machine maintenance, subscriber management, control and supervision… INDIGO is involved in the entire on-street parking value chain.

PARKING POLICY

Whether it’s a commercial, residential or shared zone, we help cities to define the right zones for the right uses. Thanks to our expertise, we can formulate pricing proposals. The objective? Facilitate users’ access to an available parking space for the desired duration, while regulating on-street parking times to make traffic flows more fluid.

Installation of pay zone signs, maintenance of road markings… We also work alongside local authorities to monitor and ensure regulatory compliance, and adapt parking spaces accordingly.

CUSTOMER SERVICE AND SUBSCRIBER MANAGEMENT

INDIGO combines the best of digital and human contact for an optimal customer experience, whether online or in-store.

  • Subscriptions can be taken out online via the Internet or a mobile application,
  • A digital contact platform dedicated to each city informs users and collects their entitlement requests,
  • In the store, by telephone or by e-mail, our sales teams welcome, inform and deal with requests from subscribers and users.

PARKING METER MAINTENANCE AND COLLECTION

INDIGO advises, supplies, installs and maintains parking meters.

  • Their number is adapted to the city’s needs,
  • Size, color, payment options… Our network of suppliers enables us to offer the model best suited to each city’s project,
  • The sums paid – by credit card or in cash – are collected and transferred to the city via a perfectly controlled and secure circuit.

IMPLEMENTATION OF PAYMENT METHODS

INDIGO offers a centralized on-demand payment solution. We manage relations with suppliers, collect payments and transfer them to the city. Reduced or increased rates according to vehicle weight, temporary freebies, management of a single daily freebie… A flexible pricing calculator can be made available, offering the possibility of adapting fares according to environmental criteria, such as vehicle weight or pollution peaks. This tool enables cities to adjust their pricing policies to encourage more sustainable mobility.

To guarantee complete and transparent control of flows, INDIGO uses an exclusive reporting tool, which combines banking data with operating data.

DEMATERIALIZED PAYMENT SOLUTION

INDIGO works with all suppliers to offer users the best possible payment solution.

Designed to make finding a parking space easier, while responding to new digital uses, the Indigo Neo application also gives users access, in just a few clicks, to all parking possibilities on the street and in car parks.

VIRTUAL TIME CLOCK

INDIGO was the first to offer a virtual parking meter. Installed for the first time in 2023 in Cagnes-sur-Mer, France, this on-street sign provides the information needed to pay for parking. Thanks to a QR code, users can access a payment page on the Internet, without having to create an account. INDIGO handles the installation of the virtual pay & display machines, which can also be installed at retailers’ premises.

Parking observatory and decision support

INDIGO provides local authorities with advanced data analysis to optimize parking supply according to local usage and mobility policies.

Parking enforcement

Already the trusted partner of 75 cities (including Paris), Moovia represents a powerful lever for promoting access to cities while regulating traffic flows.